Valley Services was started as an idea in a small appliance repair shop in Glendale Arizona way back in the mid 70’s when Larry Callaway was apprenticing for his Uncle Mack. Larry was learning the appliance repair trade while also attending college for a degree in business management and trade school to learn the HVAC industry. By 1978 the groundwork was laid and he and his new business partner Jerry started A-1 Speedy Service, Inc. The name was selected to get top billing in the local yellow pages but the business would be known officially as Valley Services.
With a ruler and a pen, Larry created the original logo which was an inverted triangle with a lightning bolt streaking through the middle. The idea was to convey fast and precise service which is what our company built on and is still how we operate today.
In 2007 the business was passed down after the loss of both Larry and Jerry and Valley Services in its second generation, is still family owned and operated. With Brianna and Curtis now at the helm, the logo was updated in 2014 to a cleaner, newer look.
Fast forward to 2020 and after surviving the tragedy of losing the founders, two recessions and the roller coaster ride of a global pandemic, Valley Services is introducing the first ever major logo redesign.
The new logo better reflects the Phoenix community that we have had the pleasure of being a part of for so long and the phoenix bird was also selected because, symbolically, Valley Services has survived and adapted through amazing circumstances.
We are going to tackle this topic today because we get a lot of phone calls, texts, emails and social media posts about air conditioning units not keeping up during the hot and humid Phoenix monsoon season.
Before you dive into this article be aware that the following conditions are not normal and should be addressed by an HVAC contractor:
The thermostat never drops below 80°
The unit blows room temperature or hot air
The unit is loud or sounds different than normal
The air inside is too humid
The air coming from the vents smells musty or moldy
First and foremost… Only buy the cheap fiberglass filters and change them religiously!
A dirty filter caused this system to stop working
A dirty or thick restrictive filter will seriously hinder your air conditioners ability to work properly and in many cases will cause ice and excess water to collect on the indoor coil or the fat copper line on your outdoor unit. We see many water damaged ceilings every monsoon cycle because of this.Your air conditioner might not be physically able to keep your home or business as cool and dry as you’d like. Up to 25% of your air conditioners capacity can be used just to remove moisture from the air. This means that a unit that normally works really well may struggle and or fail to reach the desired thermostat set point and it may not be able to keep the air dry enough to feel comfortable. This means you must have your HVAC system serviced so that it can be in peak form when it is needed the most. Common problems we find are:
improper refrigerant charges
dirty or restricted indoor and outdoor coils
clogged drain lines
Lets take a look at each of these problems individually.
Digital gauges with temperature clamps to ensure proper charge.
Most air conditioners in Arizona are split systems, meaning there’s a condensing unit located outside and an air handler or furnace and coil inside. Research has shown that from the day of installation most split system air conditioners either have too little or too much refrigerant. This issue increases the amount of electricity the unit consumes, reduces the lifespan, and negativity effects how well the unit works.
This unit didn’t perform well until this was cleaned.
Secondly, overtime the indoor and outdoor coils will become dirty which slows down airflow and also reduces how well the unit cools or heats the air.If dirty, a professional cleaning will increase your air conditioners capacity, increase the life of the unit, and save you money on the electric bill.
A very poorly installed duct system leaking air in the attic.
The third one on this list is a no brainier. Leaking ducts will either pull the hot humid air from your attic and bring it into your home or business or it will take the cool dry air that the unit just conditioned and then blow it into the attic. We recommend having your duct system checked and if needed repaired in the cooler months.
The Primary and Secondary drain pans and lines.
The last monsoon concern we have is the air conditioners condensate drain lines. These are the white plastic PVC lines that carry the water from the air conditioners evaporative coil to the outside of the home. Most units have two lines that attach to separate water collecting drain pans. More water is creates when the air is humid and if the lines are clogged or if the unit is producing moisture faster than the lines can drain you will get water overflowing the pans. We recommend having the drain pans and condensate lines treated and flushed yearly. It’s also a good idea to have a flood protection switch installed by a certified HVAC technician. An ounce of prevention is worth a pound of cure!