Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

When accessing the https://azvalleyservices.com website, Valley Heating, Cooling & Appliances will learn certain information about you during your visit.

Similar to other commercial websites, our website utilizes a standard technology called "cookies" (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

Use of Cookies

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site"s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser"s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.

Valley Heating, Cooling & Appliances will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.

We will use your e-mail address solely to provide timely information about Valley Heating, Cooling & Appliances.

We will maintain the information you send via e-mail in accordance with applicable federal law.

CAN-SPAM Compliance

In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

Use of External Links

https://azvalleyservices.com may contain links to many other websites. Valley Heating, Cooling & Appliances cannot guarantee the accuracy of information found at any linked site. Links to or from external sites not owned or controlled by Valley Heating, Cooling & Appliances do not constitute an endorsement by Valley Heating, Cooling & Appliances or any of its employees of the sponsors of these sites or the products or information presented therein.

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

Intellectual Property Rights

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Valley Heating, Cooling & Appliances or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from Valley Heating, Cooling & Appliances.

You must not:

  • Republish material from our website without prior written consent.
  • Sell or rent material from our website.
  • Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose.
  • Redistribute any content from our website, including onto another website.

Acceptable Use

You agree to use our website only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else"s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content or disrupting the normal flow of dialogue within our website.

You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

Restricted Access

We may in the future need to restrict access to parts (or all) of our website and reserve full rights to do so. If, at any point, we provide you with a username and password for you to access restricted areas of our website, you must ensure that both your username and password are kept confidential.

Use of Testimonials

In accordance to with the FTC guidelines concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials that appear on this site are actually received via text, audio or video submission. They are individual experiences, reflecting real life experiences of those who have used our products and/or services in some way. They are individual results and results do vary. We do not claim that they are typical results. The testimonials are not necessarily representative of all of those who will use our products and/or services.

The testimonials displayed in any form on this site (text, audio, video or other) are reproduced verbatim, except for correction of grammatical or typing errors. Some may have been shortened. In other words, not the whole message received by the testimonial writer is displayed when it seems too lengthy or not the whole statement seems relevant for the general public.

Valley Heating, Cooling & Appliances is not responsible for any of the opinions or comments posted on https://azvalleyservices.com. Valley Heating, Cooling & Appliances is not a forum for testimonials, however provides testimonials as a means for customers to share their experiences with one another. To protect against abuse, all testimonials appear after they have been reviewed by management of Valley Heating, Cooling & Appliances. Valley Heating, Cooling & Appliances doe not share the opinions, views or commentary of any testimonials on https://azvalleyservices.com - the opinions are strictly the views of the testimonial source.

The testimonials are never intended to make claims that our products and/or services can be used to diagnose, treat, cure, mitigate or prevent any disease. Any such claims, implicit or explicit, in any shape or form, have not been clinically tested or evaluated.

How Do We Protect Your Information and Secure Information Transmissions?

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

Valley Heating, Cooling & Appliances may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, Valley Heating, Cooling & Appliances uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Disclaimer and Limitation of Liability

Valley Heating, Cooling & Appliances makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contain on this website or any sites linked to this site.

All the materials on this site are provided "as is" without any express or implied warranty of any kind, including warranties of merchantability, noninfringement of intellectual property or fitness for any particular purpose. In no event shall Valley Heating, Cooling & Appliances or its agents or associates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business interruption, loss of information, injury or death) arising out of the use of or inability to use the materials, even if Valley Heating, Cooling & Appliances has been advised of the possibility of such loss or damages.

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the privacy policy changes in the future, we will not use the personal information you have submitted to us under this privacy policy in a manner that is materially inconsistent with this privacy policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Contact

If you have any questions regarding this policy, or your dealings with our website, please contact us here:

Valley Heating, Cooling & Appliances 916 E. Baseline Road Suite #129 Mesa, Arizona 85204

Thank you for visiting the Valley Heating, Cooling and appliances website!

We are totally committed to respecting and maintaining your privacy through every faucet of our business. This privacy policy explains what information we collect, how we use that information to deliver the best possible service to you, and that we will never share, sell or give your personal information to any other company. Period.

We have provided this privacy policy for you to read before using the site or submitting any personal information. Henceforth, A-1 Speedy Services, Inc. shall be referred to as “Valley Heating, Cooling & Appliances”, “Valley Heating, Cooling and Appliances”, “Valley Services”, “Us”, “We” or by “The Company” in this document. By accessing, visiting and utilizing the site, you are accepting the practices described in this privacy policy. These practices may be updated occasionally, but any updates will be posted and changes will only apply to activities and information on future visits, not on a retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be utilized.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you follow links to other web sites, please review the privacy policies posted at those sites.

What information does Valley Heating, Cooling & Appliances collect?

Valley Heating, Cooling & Appliances collects personal information that you knowingly provide to us. For example, Valley Heating, Cooling & Appliances may ask you to provide your contact information (such as name, address, email address and telephone number) if you schedule an online appointment, request a quote on service, submit questions or comments, or otherwise contact us through the Site. In addition, as you use the Site, our web servers automatically retrieve certain information about your browsing activity such as IP address, domain name, browser agent and user access information such as number and duration of Site visits and pages visited. This information is used only to evaluate the technology we use to deliver the highest quality service to you.

How does Valley Heating, Cooling & Appliances use the information we collect?

When you provide personal information for a specific purpose (for example, registering to use a feature on the Site or booking a service appointment), we generally use it for that purpose. We may use personal information you provide to: communicate with you and to otherwise serve you. For example, we may use your name, address and email address to send you emails to (a) contact you regarding air conditioning, appliance or duct services you have requested, (b) provide information about us, including marketing information about products and services and newsletters, (c) conduct online surveys, (d) contact you in connection with reviews regarding our services, (e) otherwise communicate with you.

We may retain and use emails or other communications you send to Valley Heating, Cooling and Appliance in order to process your inquiries, respond to your requests and improve our services.

Will Valley Heating, Cooling & Appliances share the information collected?

Absolutely not.

How to opt out.

You may opt out of the methods we use to store and collect data by contacting us by phone at (480) 649-0000, by snail mail (894 E. Warner Rd. Suite #103 Gilbert Arizona 85296), or by sending an email with the subject as “Opt Out” to dispatch@azvalleyservices.com. You may also opt out of data collection by not using any forms of registration or contact forms contained with in this site. Unfortunately you may not opt out of the collection of data such as IP address, domain name, browser agent and user access information such as number and duration of Site visits and pages visited, because this is a automatic system set in place that anonymously and automatically collects this information. We promise however to not use this information in an attempt to gain any personal information, just to improve the aesthetics and functionality of this site.

Is the information collected secure?

Valley Heating, Cooling & Appliances makes every effort to secure the information contained and collected about our visitors and customers. The information collected is restricted to agents and employees of Valley Heating, Cooling and appliances, and has attempted to be secured from unauthorized access, alteration, or destruction from any individual not employed or contracted by Valley Heating, Cooling and Appliances. In the event of a security breach, effort will be made to identify attackers of this site and its data contained with in this site in an effort to apprehend and prosecute such individuals. Should a data breach occur Valley Heating, Cooling and Appliances will contact anyone whose information has been compromised. However, no warranties or obligations have or will be offered by Valley Heating, Cooling & Appliances to reimburse individuals for damages incurred due to a security breach.

Children’s Online Privacy Protection Act Compliance

AzValleyServices.com, PhxAcRepair.com or any other advertising or marketing provided by us is not designed to attract children under the age of 13, and we do not knowingly collect personal information from anyone under the age of 13.

If you have read through this privacy policy, thanks! We have provided this information to better inform our clients as to the practices developed to better our selves as a company. If you have any concerns, questions or comments we freely welcome them and love to hear from out clients. In short, we think you are awesome and are honored to have you as a life long customer!