Customer Testimonials
“Dearest Larry & Curtis,
I wanted to say thank you so much for my new air conditioner/heat pump. I never realized how bad my old one was until the new one. We set the new one at 85 and it was too cold. The old one would pretty much run most of the time and the cool air would seep in slowly. It was a pleasure talking with you guys and getting to know each other a little better. I just wanted to say thank you so very much and I’ll see you in the fall. Great job guys.
Your friend,
Judy H.”
“Hi Valley Services,
A short note to say that I wish that ALL service people were as pleasant to deal with as Bernie.
He was pleasant and patient with all my questions. I was so confident he knew his business.
Sincerely,
Lillian D.”
“To whom it may concern:
I was referred to your company by: Seven Cities Technology due to the fact that I thought I had a problem with my A/C. The gentleman that responded to my needs (unfortunately I cannot recall his name) came within one hour of the four-hour time frame in which I was quoted (10 am-2 pm).
The gentleman was extremely kind, he treated me as a person and not just as a dumb girl who didn’t know anything about A/C units, and to add an additional PLUS, the gentleman did NOT attempt to sell me anything that I did not need (Which I appreciated 100 fold).
He was overall the BEST person that I have ever done business with. He showed every concern towards me and the financial obligation that I have towards my electric bill.
Though it was determined my A/C unit was working properly, he went through the possibilities that might have caused my dilemma (my A/C would not go below 78 degrees and it would not shut off during the hours of 10 am and 7 pm).
We both came to the conclusion that I had actually caused my problem (due to my bad cooking practices) PLUS, he was kind enough to show my ways to save on my electricity bill. Seems the problem was in the duct work, not the A/C. Since then my house has turned into an icebox (Thank you SO much).
I wanted to say thank you for your SUPERIOR services. I have referred your company for future service many times.
If at all possible, could you please send a few business cards in the enclosed SASE provided so that I may refer others to your OUTSTANDING services and HONESTY.
YOUR COMPANY WAS GREAT, THANK YOU!
Your future return customer,
DeAnna G.”
“To Valley Services,
Thank you so much for your courteous, prompt service.
My call was placed around 3pm and Judy, who took the call, saw to it that someone was here that same day, shortly after 5pm.
Our Ac was not working and with my husband ill it was a priority for us to get it going again.
We’re new to the Valley and so I did a telephone book pick, and assured by your being licensed, bonded, and insured, etc… But your best assurance is your personnel. Judy was most helpful in securing someone the same day, and Tommy was knowledgeable and efficient along with a courteous manner.
Hats off to you guys and many, many thanks,
Rinnaey C.”
“Dear Mr. Callaway,
We would like to thank you for resolving the loud compressor problem we had with our new Tran gas pack. We were very impressed with the level of customer service we received from the first day we met with Jamie to obtain a quote on the gas units, through installation of our two units, and the replacement of one of the compressors due to the noise/vibration issue.
We appreciated Jamie’s knowledge, attitude, experience, and Demeanor throughout the whole experience. Judy was also a great asset from start to finish. We would Highly recommend Valley Services to our friends, family, and neighbors.
Sincerely,
Douglas and Becky F.”
“Dear Larry Callaway,
I am very appreciative of the treatment I received from Valley Services after the “Debacle” of my ice maker. You stand behind the word “Service” until the problem is solved. Thank you for your attention and superb service.
Sincerely,
Enid L.”
“Dear Mr. Callaway:
I’m writing to express appreciation for extraordinarily good service from your company.
Several weeks ago my 35 year old refrigerator iced up after not having performed well for several years. Your technician found that the defrost time, which had been installed 5 years ago by another company, was the wrong type. He went through considerable trouble to locate the correct part (no mean feat, apparently, when the fridge is 35 years old), installed it, cleaned up the inside, and really did a thorough job of putting it back together. He said it would be like a new refrigerator, and indeed it was working substantially better than it had before.
I’m housebound and in rather difficult circumstances, and all this help had been a godsend for me. Your company has really gone the extra mile and I’m very thankful for it. I will recommend your company to my neighbors and anyone else that I can.
Sincerely,
Jane B.”
I wanted to say thank you so much for my new air conditioner/heat pump. I never realized how bad my old one was until the new one. We set the new one at 85 and it was too cold. The old one would pretty much run most of the time and the cool air would seep in slowly. It was a pleasure talking with you guys and getting to know each other a little better. I just wanted to say thank you so very much and I’ll see you in the fall. Great job guys.
Your friend,
Judy H.”
“Hi Valley Services,
A short note to say that I wish that ALL service people were as pleasant to deal with as Bernie.
He was pleasant and patient with all my questions. I was so confident he knew his business.
Sincerely,
Lillian D.”
“To whom it may concern:
I was referred to your company by: Seven Cities Technology due to the fact that I thought I had a problem with my A/C. The gentleman that responded to my needs (unfortunately I cannot recall his name) came within one hour of the four-hour time frame in which I was quoted (10 am-2 pm).
The gentleman was extremely kind, he treated me as a person and not just as a dumb girl who didn’t know anything about A/C units, and to add an additional PLUS, the gentleman did NOT attempt to sell me anything that I did not need (Which I appreciated 100 fold).
He was overall the BEST person that I have ever done business with. He showed every concern towards me and the financial obligation that I have towards my electric bill.
Though it was determined my A/C unit was working properly, he went through the possibilities that might have caused my dilemma (my A/C would not go below 78 degrees and it would not shut off during the hours of 10 am and 7 pm).
We both came to the conclusion that I had actually caused my problem (due to my bad cooking practices) PLUS, he was kind enough to show my ways to save on my electricity bill. Seems the problem was in the duct work, not the A/C. Since then my house has turned into an icebox (Thank you SO much).
I wanted to say thank you for your SUPERIOR services. I have referred your company for future service many times.
If at all possible, could you please send a few business cards in the enclosed SASE provided so that I may refer others to your OUTSTANDING services and HONESTY.
YOUR COMPANY WAS GREAT, THANK YOU!
Your future return customer,
DeAnna G.”
“To Valley Services,
Thank you so much for your courteous, prompt service.
My call was placed around 3pm and Judy, who took the call, saw to it that someone was here that same day, shortly after 5pm.
Our Ac was not working and with my husband ill it was a priority for us to get it going again.
We’re new to the Valley and so I did a telephone book pick, and assured by your being licensed, bonded, and insured, etc… But your best assurance is your personnel. Judy was most helpful in securing someone the same day, and Tommy was knowledgeable and efficient along with a courteous manner.
Hats off to you guys and many, many thanks,
Rinnaey C.”
“Dear Mr. Callaway,
We would like to thank you for resolving the loud compressor problem we had with our new Tran gas pack. We were very impressed with the level of customer service we received from the first day we met with Jamie to obtain a quote on the gas units, through installation of our two units, and the replacement of one of the compressors due to the noise/vibration issue.
We appreciated Jamie’s knowledge, attitude, experience, and Demeanor throughout the whole experience. Judy was also a great asset from start to finish. We would Highly recommend Valley Services to our friends, family, and neighbors.
Sincerely,
Douglas and Becky F.”
“Dear Larry Callaway,
I am very appreciative of the treatment I received from Valley Services after the “Debacle” of my ice maker. You stand behind the word “Service” until the problem is solved. Thank you for your attention and superb service.
Sincerely,
Enid L.”
“Dear Mr. Callaway:
I’m writing to express appreciation for extraordinarily good service from your company.
Several weeks ago my 35 year old refrigerator iced up after not having performed well for several years. Your technician found that the defrost time, which had been installed 5 years ago by another company, was the wrong type. He went through considerable trouble to locate the correct part (no mean feat, apparently, when the fridge is 35 years old), installed it, cleaned up the inside, and really did a thorough job of putting it back together. He said it would be like a new refrigerator, and indeed it was working substantially better than it had before.
I’m housebound and in rather difficult circumstances, and all this help had been a godsend for me. Your company has really gone the extra mile and I’m very thankful for it. I will recommend your company to my neighbors and anyone else that I can.
Sincerely,
Jane B.”
